Cancellation Policies :
Please note that cancellation policies are non-negotiable, and a 5% GST and payment gateway charges will be applicable on the total cancellation amount.
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Booking amount is non-refundable. However, it can be utilized as a Credit Note in case of any medical emergency with proper documents.
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If you fail to show up on the day of departure within the specified timeline, you are not eligible for a refund.
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In cases of government orders, harsh weather conditions, protests, landslides, or other unforeseen circumstances, there will be no refund. However, we usually have backup plans prepared.
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If a trek or trip needs to be aborted midway due to natural calamities or unforeseen circumstances (e.g., rain, snowfall, earthquake, strikes), no refund will be provided.
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Any additional expenses resulting from natural calamities or unforeseen circumstances are not covered by Trip Naari.
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For group tours, if the minimum number of participants (typically 10) is not met, Trip Naari reserves the right to cancel the trip. In such cases, you will be offered an alternative trip or departure date or a full refund of the land portion of your trip (minus any non-recoverable expenses, such as visa fees), or credit notes for a future trip, which can be redeemed within 12 months from the date of issue.
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Cancellations (in case of emergency) must be submitted in writing. Cancellation charges apply according to the policy provided during booking. Refunds, if applicable, will be processed within 7-10 working days.